It's a new year and Tony is determined to focus on big things. Unfortunately, small things get in the way. Meanwhile, Nat's attempts to assist a local community unleash a multi-billion dollar government initiative.

After years of meticulous planning nothing can prevent a major tunnelling project getting started. Except Rhonda. Meanwhile Nat makes the fatal mistake of asking HR for help.

Tony and his team are forced to justify why a new foreshore park now seems to have very little park. Nat is desperate for a parcel to arrive and the entire office gets caught up in Healthy Heart Week.

When the Government announces 'Education Nation' it is met with rapturous praise. Only one problem - no one knows what it is. Nat is tasked with handling a Freedom of Information request.

After months of working on a major new project Jim asks Tony for one small change. He wants the project killed. Rhonda nominates Nat to be keynote speaker at a conference.

Tony refuses to be drawn into a planning dispute. Meanwhile, Rhonda is keen to raise the NBA's level of online engagement, leading to social media mayhem.

When the business case for a new cross-city tunnel proves hopeless there is only one thing to do - find another business case. Nat is determined to sack an inept worker and Amy completes a barista course.

Tony's attempt at a holiday is derailed by the arrival of a new minister, a wifi upgrade and Rhonda. Plans for an infrastructure conference become complicated when Karsten gets involved.

Jim and Rhonda force Tony to help step in and save a flawed government scheme. Nat is driven mad by a local council worried about a proposed development.

Rhonda forces Tony to be keynote speaker at the Smart Cities conference. Nat is looking set for a promotion until Beverley from HR decides to step in. The arrival of a new couch has unintended consequences.

Nat is asked to help out the Minister with a problem-plagued I.T. project. Meanwhile, a poor radio interview sees Tony forced to undertake media training.

The NBA team is asked to help out with the sale of a port; Rhonda decides it is time for a digital upgrade; and Tony is forced to spend a night outdoors in the name of charity.

Fresh from a trip to Silicon Valley, Jim asks Tony for help getting the Government involved in the world of start-ups. Meanwhile, a complaint from an ex-employee sees Nat accused of bullying.

Jim and Rhonda ask Tony for help building a new airport rail link, but Tony's proposal shocks them both. Meanwhile, Nat has her entire week derailed by a tweet.

With a major defence white paper about to be launched Jim and Rhonda ask Tony for help. Meanwhile Nat is summoned to Canberra for an exciting new job. Back at the office it is time for a Risk and Safety audit.

After threatening to resign Tony is offered his own independent infrastructure board but Jim has his own ideas about the word "independent". Rhonda & Beverley decide it's time for a new office reporting structure.

Tony and Jim clash over the best way to tackle high level company tax fraud. Keen to launch a major Government report, Rhonda seeks help from a well-known television personality.

The arrival of a work experience student leads to unexpected Ministerial developments. Nat is invited to join a prestigious board but soon finds herself clashing with the Chair.

Tony's opportunity to pitch an important proposal is undermined by computer issues. Nat and Rhonda are forced to deal with community backlash from a prematurely-announced construction project.

Tony is asked by the Minister to oversee the implementation on a new electronic I.D card scheme. Nat and Ash must face the fact that their expensive wildlife project preservation may not have actually preserved any wildlife.

Tony is forced to defend himself when Jim and Rhonda try to blame a failed project on the NBA. Nat and Ash prepare for an important overseas trade delegation. And the new office security system proves a little too 'secure'.

A routine urban development project proves surprisingly difficult for Tony when multiple Government departments get involved. Nat is forced to assist the Minister with a major challenge - choosing this year's Christmas cards.

Tony is on the verge of completing a major report when Rhonda invites an ABC documentary crew to spend a week in the NBA offices. And the NBA staff are divided over an important issue of office catering.

Following a trip to Canberra Tony finds himself at loggerheads with Rhonda and Jim after he refuses to back a major new government initiative. Nat and Ash are forced to break some bad news to the Minister.

The beleaguered staff of the NBA are still trying to get the job done in the face of endless backflips, government interference and ever-shifting priorities. Tony and Scott investigate prolonged delays on a freeway upgrade.

Tony cops media heat for a solar scheme with poor public uptake, and a completed bypass is held up from opening due to some signage for a problematic monument. Patrick the accountant torments the office with his stories.

The Government stalls on an election promise of the NBA moving to independent status and the office undergoes workplace respect training, complicating a prospective romance between Nat and a visiting consultant.

Jim ups security measures while trying to sway the outcome of tenders for an international partnership. Nat is infuriated by her new assistant. The office is challenged by a group of school kids on green energy initiatives.

Tony is frozen out by the Minister when he's reluctant to announce an ambitious new project. The NBA comes under scrutiny by UNESCO over the Great Barrier Reef's endangerment status. Scott starts an NBA TikTok account.

Rhonda forces Tony to fast track a long-term regional rail project. Nat goes the wrong kind of viral for a problematic photo. Ash investigates a recurring charge on the company account, while adjusting to his new e-scooter.

A security consultant creates stress by leveling up the NBA's cyber safety. Nat faces the consequences of an inept employee. Jim lumps Tony with responding to a freight report the Minister's failed to act upon.

Nat and Ash work on deciphering who owns the title on an historic project. Tony's important presentation is derailed by Rhonda's insistence that the office undergoes an E.S.G pulse check. Brian works on securing the building.