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999: What's Your Emergency?
2012 - 2022 8.0 (2 votes) 14 Seasons
Official Website
Genres
Documentary
Networks
Channel 4

999: What's Your Emergency?

Overview

999: What's Your Emergency? follows members of emergency services throughout Britain as they work together to tackle crime and disorder, providing insight through the eyes of the police, fire, and ambulance services using a mixture of fly-on-the-wall footage taken at incidents and retrospective interviews with the people and staff featured. With rig technology inside the emergency vehicles to call centres to multiple crews on the ground 24/7, the series captures in a unique way the issues that face Britain today, from the emergence of new drugs and the despair of domestic violence to the way we parent our children and those who slip through society's safety net.

Seasons

Season 1 (2012)

Series 1 followed police officers, paramedics, firefighters, and call handlers in Blackpool, Lancashire.

10 episodes

Episodes
Episode 1: Drugs
2012-09-10

A look at how Britain is changing through the eyes of the police, fire and ambulance services, starting with 'party drugs' in Blackpool.

Runtime: 45 min
Episode 2: Children & Youth Crime
2012-09-17

PC Chris Hardy responds to a call from a terrified family who've had a brick thrown through their window. Later, police are called out after tourists spot a woman performing sexual acts on teenagers under the Blackpool pier.

Runtime: 45 min
Episode 3: Relationships & Domestic Abuse
2012-09-24

An episode looks at cases of domestic abuse, as well as two paramedics on the verge of marriage.

Runtime: 45 min
Episode 4: Payday & Bonfire Night
2012-10-08

There is one night when everyone's up for a party: payday. Whether you work a 50-hour week or depend on state benefits, the day that money hits bank accounts across the UK signals the beginning of drink-fuelled celebrations, a time to forget your troubles and blow off some steam. For the call operators at Blackpool's emergency control centres hearing about our payday excesses is a weekly occurrence.

Runtime: 45 min
Episode 5: Mental Health
2012-10-15

PC Dave Donafee is called out to a halloween party that's turned into a street fight and he comes face-to-face with on of his 'regular customers' who threatens to take on six policemen.

Runtime: 45 min
Episode 6: Women
2012-10-22

Focusing on how women in our society are changing, whether it's putting themselves in harm's way as members of the emergency services, or the increasing number of women the 99 system is having to deal with.

Runtime: 45 min
Episode 7: Alcohol
2012-10-29

Alcohol is fueling problems across the UK. Britain likes to drink and Blackpool is a magnet for stag and hen parties, with around 2000 clubs and bars. 'It's a mixture between a zoo and Jeremy Kyle's waiting room,' says Sergeant Dunne. 'We've practically turned into a nation of just drunkards really, haven't we?'.

Runtime: 45 min
Episode 8: Life or Death & Hoax Calls
2012-11-05

The program features calls to the emergency services about a range of non-emergencies, from culinary injuries to broken light bulbs, as bizarre as they are diverse

Runtime: 45 min
Episode 9: Visitors
2012-11-12

Following how Blackpool's emergency services deal with incidents involving people from outside the town. With 13 million visitors each year, Blackpool is Britain's most popular seaside resort.

Runtime: 45 min
Episode 10: Highlights & Interviews
2012-11-19

What do the police, ambulance and fire staff really think about the jobs they do?

Runtime: 45 min
Season 3 (2016)

The third series focuses on the work of police and paramedics in Cheshire, who talk with honesty and wit about the challenges they face in modern Britain.

14 episodes

Episodes
Episode 1: Call Handlers
2016-07-04

The work of police and paramedics in Cheshire, following incidents from the moment a 999 call is made to the arrival of the frontline police and paramedics. In this episode, a 20-year-old girl has returned home after a night out, collapsed in front of her parents and stopped breathing, while one man calls the emergency services to say that a naked stranger his mother met at a punk gig has fallen down their stairs

Runtime: 45 min
Episode 2: Legal Highs
2016-07-11

Runtime: 45 min
Episode 3: Neighbours
2016-07-21

Runtime: 45 min
Episode 4: Mental Health
2016-07-28

Exploring the complex issues surrounding the care of people with mental health problems in the UK and the increasing role that police and ambulance staff now have to play in supporting those who are affected.

Runtime: 45 min
Episode 5: Regular Callers & Repeat Offenders
2016-08-04

The documentary focuses on the small but significant minority of people who are regular users of the emergency services. PC Billy Elliott visits a familiar address following complaints from neighbours about another disturbance - and one of the men ends up spending 24 hours in police custody, even requesting his favourite cell. DC Andy Knapman interviews a persistent shoplifter who has been arrested more than 50 times, while paramedics and police pay another visit to 50-year-old alcoholic Michaela

Runtime: 45 min
Episode 6: Immigrants & The Language Barrier
2016-08-11

PC Greg Greaves calls for back-up in Crewe after two suspects shout claims of abuse and racism at him, and in Warrington, paramedic Becki arrives at the home of Marika, a Latvian woman who has been mugged in the street and left with a black eye. Meanwhile, PC Niaz Waddington and his colleagues keep a close eye on Saturday night revelers as the number of racially aggravated incidents dealt with by Cheshire Police on a typical weekend has doubled in the past five years

Runtime: 45 min
Episode 7: Money
2016-08-18

A look at how both the haves and the have-nots are being affected by crime. In Crewe, PC Matt Ambrose is called to the home of an elderly woman who has had nearly £10,000 of her life savings stolen from her bank account.

Runtime: 45 min
Episode 8: Alcohol
2016-08-25

With alcohol-related incidents in the UK costing the emergency services nearly £3 billion a year, this episode features people who risk ruining their own - and other people's - lives for the sake of a night out.

Runtime: 45 min
Episode 9: Teenagers & Youth Crime
2016-09-01

Exploring the trails and tribulations of coming of age in 2016, and the challenges the emergency services face in dealing with people in the legal and social hinterland between childhood and adulthood.

Runtime: 45 min
Episode 10: Violent Crime
2016-09-05

PCs Matt Ambrose and Mike Lowe are dispatched to a house in Crewe following reports of a man threatening his ex-partner with a gun. It's down to the PCs to find and lock the male up for the night, despite him resisting arrest.

Runtime: 45 min
Episode 11: Roads Policing
2016-09-19

In Nantwich, PC Vicky Howell and PC Greg Greaves pull over a 31-year-old woman suspected of driving under the influence despite being only a couple of streets away from home. After blowing over double the legal limit, she is taken into custody.

Runtime: 45 min
Episode 12: Relationships & Domestic Abuse
2016-09-26

PCs Bryony Hancock and Charlotte Wilson are called to a Saturday night lovers' tiff in Crewe before heading to help a woman who's been assaulted in her home by her partner.

Runtime: 45 min
Episode 13: Death
2016-10-03

In Warrington, paramedics arrive at the home of a man having a suspected cardiac arrest. With CPR already in action and a defibrillator at close hand, he is given the best possible chance of survival.

Runtime: 45 min
Episode 14: Custody
2017-02-27

This episode meets Cheshire's police custody staff, who deal with everyone from people accused of terrible crimes to others who see the cells as a welcome break from other challenges

Runtime: 45 min

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