The Call Centre
Overview
Fly-on-the wall documentary series following the ups and downs of Swansea call centre CEO Nev Wilshire and his staff of extraordinary characters.
Top Cast
Seasons
Season 0 (2013)
No overview available.
1 episodes
Season 1 (2013)
Fly-on-the-wall documentary following staff in the third largest call centre in Swansea.
5 episodes
Episodes
Episode 1: Happy People Sell
2013-06-04Nev finds admin assistant Kayleigh a new boyfriend and tea-lady Hayley gets a gift.
Runtime: 60 minEpisode 2: Some Will, Some Won't, So What, Next!
2013-06-11Nev needs to find a sales agent to represent the call centre in a nationwide competition.
Runtime: 60 minEpisode 3: Surround Yourself with the Right People and the Rest is Easy
2013-06-18Nev finds an unorthodox solution for dealing with top sellers Chickenhead and Griff.
Runtime: 60 minEpisode 4: The Cash Cow of the Company Has Stopped Giving Milk
2013-06-25The centre's most lucrative contract is ending and it's down to Nev to find a replacement.
Runtime: 60 minEpisode 5: Get Back on the Horse and Ride
2013-07-02CEO Nev hits the road to find a replacement contract for the call centre.
Runtime: 60 min
Season 2 (2014)
Nev is back as the maverick boss in charge of the third largest call centre in Swansea.
6 episodes
Episodes
Episode 1: It's More Enjoyable Doing It My Way
2014-04-08Commercial director Phil Wilshire has an idea to lift spirits and put him on the map.
Runtime: 60 minEpisode 2: There's No Emotion without Motion
2014-04-15Hoping to improve his health and that of his sedentary staff, Nev launches a 'fat club'.
Runtime: 60 minEpisode 3: Thorpey Is My Ginger Rottweiler
2014-04-22Nev's enforcer Thorpey is forced to come out about a secret relationship at work.
Runtime: 60 minEpisode 4: Some Ideas Will Be Good, and Some Will Just Be Brain Farts
2014-04-29Nev invites his staff to submit ideas to improve the company.
Runtime: 60 minEpisode 5: You Can Lead a Horse to Water, but You Can't Make It Drink
2014-05-13When Nev encourages his employees to pen a few lines of verse, birthday girl Hayley hopes her tea lady rap will make her the Dylan Thomas of the call centre. Lothario Chickenhead finally settles down. And has call centre veteran Griff made his last call for Nev?
Runtime: 60 minEpisode 6: Be Cats, Not Mice
2014-05-20Phil and Twe are left in charge when Nev goes on holiday to Hawaii, and the pair decide to try out a new sales tactic. Elsewhere, Jenny finds it difficult to get back into the swing of things after a break in Bulgaria, and Hayley lands herself in trouble after making a big announcement. Last in the series
Runtime: 60 min
